Go to xfinity. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. Click the "New message" (pencil and paper) icon. com to chat with an agent online. How can we help? Internet WiFi Name and Password Restart Modem Perform a Speed Test View Internet Support TV & Streaming X1 Remote Setup Troubleshoot Change My Plan View TV & Streaming Support Voice Nuisance and Spam Calls No Dial Tone Error Voice Security PIN View Voice Support Home Arm/Disarm Your System Setting Up Rules Troubleshooting. Scammed by an agent. • Click the "Peer to peer chat" icon. Instead, type "Xfinity Support" there. Click the "New message" (pencil and paper) icon. • Click the "Direct Message chat" icon. loyalty department. I also find much of the Websites poorly designed and buggy. Call 1800comcast and during that automatic " what would ya like me to do part" simply say, 'CANCEL MY SERVICES" It will then push you through directly to a live human being! Xfinity. Type your message in the text area near the bottom of the window. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. I spoke with Comcast customer security assurance and. Click "Sign In" if necessary. Dec 7, 2022 · The agent, Ravi, fixed my internet problem but presented me with an offer at the end that seemed like a total scam- $15/month phone plan and he was going to send me $400 in Visa gift cards. Saved Items. The Xfinity Assistant is an online virtual assistant that lets you get answers and solutions for your Xfinity products and services. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Assistance with the ACP Household Worksheet. From the More tab in the Xfinity Home app, click Chat with an Agent. I've been having a lot of health issues recently and have missed a lot of work. The "Xfinity Support" graphic replaces the "To:" line. Finally got an agent, who transfered me to another. I'm thinking they don't even. Learn how to pay your bill, troubleshoot issues, get tech support and more. Click the "New message" (pencil and paper) icon. Once you are chatting with an agent, be polite but demand (do not ask, demand. She asked for my date of birth and social but I did not think anything of it. Contact: 1-888-565-4329. If you can’t find your address online, please contact us. Prison ID cards are not acceptable. We do ti all the time, you have to go through the phone tree then just keep repeating, I need help, get me a person etc. st/2Vn7Xpj Thank you for participating in our community. I hopped onto the Xfinity chat; the agents are always very kind and helpful. Dec 4, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. Type your message in the text area near the bottom of the window. Simply follow this link to Xfinity’s chat service and click “Chat with an agent” to initiate the cancellation process. 29 votes, 22 comments. My emails to Xfinity regarding the linked accounts have been ignored, which isn't all that surprising since Xfinity fails to provide email contact information for its security team - or whatever they call themselves - but rather a phone number, which puts me in touch with someone I usually can't understand, who isn't equipped to help me anyway. I know if there is delay or long wait time when using the Xfinity assistant, you may get a text message with a link to resume your chat. Before agreeing, i clarified that I wasn't transferring any number or device, and the deal was done :) Well, today after 2 hours on chat with various folks, all trying to upsell me of course, i finally got Xfinity to unwind the deal and go back to how we were before this. We understand the importance of being able to access reliable support when you need it, which is why Xfinity’s team of highly skilled professionals are available 24/7. 02/15 - Xfinity chat support starting at 0900 this morning. I checked in with Xfinity three days later via chat to see what the notes said. The AI isn’t perfect, however, as it. Chat now. Email us. I've been trying for days to get a situation resolved. Visit My Account. The "Xfinity Support" graphic replaces the "To:" line. The ensuing chat had some big red flags that the person on the other end was not a Comcast employee:. I have now spoken to 6 different Xfinity agents on the phone and I'm seconds from cancelling my entire service unless someone who knows what they're doing can fix this problem. An agent from Xfinity put a post let to chat with them after I post my experience in the forum. Self-service tools available 24/7. declined asking if agent could email me a link instead of giving them. com to login to your account. I also find much of the Websites poorly designed and buggy. • Click the "New message" (pencil and paper) icon. Call Comcast at (800) 266-2278. If all else fails you go always go to a Xfinity store too. Type "Agent" until you are connected to a human. 16, Sep 16,2023 Chat with Xfinity Agent on 9/16. Products & Services. I wasn't able to load. I am an Official Xfinity Employee. Jun 24, 2022 · -Click the "Peer to peer chat" icon-Click the "New message" (pencil and paper) icon-Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line-Type your message in the text area near the bottom of the window-Press Enter to send it. Please refresh to try again. Best Buy Business. Type your message in the text area that appears at the bottom of the window and hit enter to send. Xfinity WiFi Hotspots. @user_4f6c82, Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press. Tell us about yourself or call 855-408-5419. ] 3. Type your message in the text area near the bottom of the window. Issue Opening Chat with Live Agent. The "Xfinity Support" graphic replaces the "To:" line. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. We are a corporate team that communicates over social media, and Forums. You can reach them at, SMS Text Message: 1 (888) 936-4968. Jan 5, 2023 · In early November 2022, Xfinity agent convinced me to Take a phone line. Aug 20, 2020 · There may be a few reasons why you haven't heard from us. When you're ready to resume service on a line that you temporarily suspended, just chat with us. Hello, I just wanted to share my recent experience with promise to pay. I would recommend reaching out direct to our Xfinity Mobile experts for assistance with the billing concern. Every time I try to chat with a live agent, no one is available. Every time I try to chat with a live agent, no one is available. The "Xfinity Support" graphic replaces the "To:" line. Visit GetHuman. From the More tab in the Xfinity. To send a Live Chat, please click on the chat icon on the top right of this page, next to the bell. Companies in your area. Per our policy not having access to transcripts is by design. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Have successfully done this before with no issue. I was curious if that would happen when the chat is disconnected. This 3rd party company they use for chat is putting us at risk for identity theft. Identity verification can be handled in a number of other ways. Spam say “AGENT” to it, after maybe 5-10 times it will finally ask if you want to text with a live chat agent. @user_4f6c82, Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your. After being pointed back to Xfinity Mobile and then repointed back to Xfinity Residential again, Xfinity corporate finally told me they decided it would cost a minimum of$35,816. Provide swift responses and don’t leave customers hanging 3. You need to keep checking because Xfinity offers them frequently. Remember, as the primary account holder, you can suspend service on any active lines for up to 14 days. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. Video of the Day Step 2 Push "#" when given the choice of automated menu options. Feb 9, 2021 · To send a Live Chat, please click on the chat icon on the top right of this page, next to the bell. Browse 6 COMCAST CHAT jobs ($44k-$94k) from companies with openings that are hiring now. I spent lots of time to chat with Xfinity agents, they don't resolve my issue, they make my issue worse. Hi, @user_0f7222. I have tried to connect to Xfinity Live Chat support the last 4 weekends to go over my bill. com to chat with an agent online. And now, Flex comes with Peacock — the new streaming service from NBCUniversal. • Click the "Peer to peer chat" icon (looks like a speech bubble next to bell icon at top of page) or https://comca. Call 1800comcast and during that automatic " what would ya like me to do part" simply say, 'CANCEL MY SERVICES" It will then push you through directly to a live human being! Xfinity. View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. LAST NAME*. Level 1: Complain to Customer Service, Xfinity through: Toll-free hotline. Check on your application status. Chat with Support. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. The agent said she can't work with the current plan for whatever reason, but said she can get $35 a month with discounts if I signed a new plan which requires their modem, but the modem would be free for a year. 00 a month bill. Click the "Direct Messaging" icon or https://comca. Instead, type "Xfinity Support" there. Once it was all set up and I had my wifi back, I got back into my Xfinity app and all of the icons on the bottom were back!. When I called: The automated voice gave options to enter either my phone number or. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. A drop-down list appears. It will make everyone’s job easier. How to Reach a Real Person at Comcast/Xfinity. • Click the "Direct Messaging chat" icon. Browse 6 COMCAST CHAT jobs ($44k-$94k) from companies with openings that are hiring now. ET Monday through Sunday. Chat and Support Pages. Manage my plan. To send the requested information: • Click "Sign In" if necessary. Worst Customer Service Ever - Still Out $1,400. 8 months ago. Documents needed to show you qualify. If I was not told this I would not have signed up for an 85. There aren’t any chat agents available right now, but you can call 1-800-XFINITY or try chatting again later. It will make everyone’s job easier. Chat agent asking my SSN and DOB. Click "Sign In" if necessary. I contacted them. Hitting 0. Naturalization (N550, N-570, or N-578) Employment Authorization Document (INS Form I-688 or I-766) Bureau of Indian Affairs Tribal ID card. It also cannot be kept on file nor transmitted in the clear. Sign In with Your Comcast Username and Password for Faster Service. I chatted with agent "Weasley" - and long story short, he COMPLETELY lied about everything in our 1~ hour chat. You can also speak with an agent via chat 24 hours a day at the link below. All devices must be returned when service ends. A forum thread where customers share their experiences and tips on how to contact a live customer service agent at Xfinity. Comcast agent on a chat communication explicitly scammed me to switch to a higher cost plan than my current plan but claiming to apply the ACP discount to the bill without me to do anything. I wasn't able to load. Apply to Community Account Professional, Sales Professional, Sales Representative and more!. This is the chat id - 331123633335391230. Integrate it with the agent desktop or use stand-alone. Chat is available 7 days a week. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Chat with a Comcast agent to get the fastest answers to all your top questions. To talk to an Xfinity agent, you can call 1-800-XFINITY. • The "To:" line prompts you to "Type the name of a person". Loading page,. Here’s a more in-depth look at each. Venues include 1100 Social, Broad Street Bullies Pub, PBR Philly, Victory Beer Hall, NBC Sports Arena, Chickie's & Pete's, Geno's Steaks and Lorenzo & Sons Pizza. It was supposed to be between 9 and 10 am yesterday. reReddit: Top posts of November 2022. Account where agent cannot have the details instead of through chat. If you’re looking to add a phone to an existing line, follow the online processes below. Browse Coverage & Network. I have objective evidence that whatever online chat support did to try and help my service genuinely made the problem worse. Currently, one device included with monthly Xfinity Internet service. It'll send me a notification saying an agent has sent me a message, but when I click the notification the app either doesn't open, or it does open, but doesn't go to the chat. Simply follow this link to Xfinity’s chat service and click “Chat with an agent” to initiate the cancellation process. Unfortunately I completed the first two steps before becoming uncomfortable and disconnecting from the chat. Chat now. I choose "Connect with a chat agent" Xfinity Assistant says "Got it. Your satisfaction is Xfinity’s priority. Resolve Xfinity issues without needing a. To send the requested information: • Click "Sign In" if necessary. Been a customer for a long time. I describe my problem (Internet). Account Management. Why do you need to follow live chat best practices? 15 live chat best practices for great customer service and employee satisfaction 1. So that they can reduce my internet bill. I have yet to approve the upgraded internet speeds on my account, as I. Documents needed to show you qualify. Here are the detailed steps to direct message us: • Click "Sign In" if necessary. I started a chat. - Phone: 1 (888) 936-4968. I just had a chat with Xfinity agent to get confirmed on ongoing promotion. You can also check your billing, appointments, and account status online. "How much more would it cost me monthly to upgrade to 1 gigabit internet" They replied "We have great news! We can upgrade your services to 1 gigabit internet for only $170. NOTE: This video is outdated. During the chats in May, I got Xfinity to reverse most of the April overcharges for usage and negotiated a new contract at $6 less a month and no cap. I've searched your forums and it seems like this happens frequently in Xfinity chat calls. I recently moved into a new apartment for College and I went with Xfinity for internet. This agent promised she would “be with me until this issue is resolved. Discover our latest cloud-native, open & modular BSS-OSS-Network suite, with groundbreaking digital-first experience offering, holistic approach to enterprise customers, advanced 5G and IoT monetization, intent-based end-to-end network orchestration, differentiated billing experience, and embedded AI/ML-based. One of the Ticket # 05394006, never got a response or call back from promotional department. I am 90 years and my bill increased 21 percent. I also find much of the Websites poorly designed and buggy. My first question - is Xfinity PCI compliance to store or ask credit card information through live agent? Even it is then it should be through secured link, live agent should not ask all sensitive info like Ssn, dob card info etc. Business solutions and community support. Email us. Learn how to pay your bill, troubleshoot issues, get tech support and more. But Xfinity is charging me more $60 per month. Browse Coverage & Network. He immediately started with looking for an upsell opportunity. Especially since at the start of live chat sessions, there's an automated message stating 'never type your SSN into live chat' or something to that effect. • Click the "Peer to peer chat" icon (looks like a speech bubble next to bell icon at top of page) or https://comca. I can not remove his device. • Type your message in the text area near the bottom of the window. • Click the "New message" (pencil and paper) icon. Installation & Activation 12 Articles. 🤷🏾♀️ Maybe Xfinity likes you?. Type your message in the text area near the bottom of the window. This might eventually route your call to a live agent. If you’re interested in subscribing to Xfinity, click the buttons above. Thank You for taking the time to bring your concern to Xfinity Support, here on the Community Forum. I'm still trying to work as much as possible and to make ends meet. XFINITY COST ME $830 PROMO CODE, AND CHAT AGENTS TRIED TO SCAM ME. By law Xfinity should not even be using/ need our social security numbers at all. So that they can reduce my internet bill. I have a transcript of the chat which I can provide upon request. © 2023 Best Buy. Email us. How can we help? Internet WiFi Name and Password Restart Modem Perform a Speed Test View Internet Support TV & Streaming X1 Remote Setup Troubleshoot Change My Plan View TV & Streaming Support Voice Nuisance and Spam Calls No Dial Tone Error Voice Security PIN View Voice Support Home Arm/Disarm Your System Setting Up Rules Troubleshooting. I have been trying to get a customer service person to chat with due to billing issues and can not seem to be able. If you need assistance outside of business hours,. You can also find helpful guides, common solutions, billing information, and more on the Xfinity Support Site. I contacted support again via phone. Potential fraud while speaking to a chat agent. We can help if anybody needs to report anything related to the help they received or go over details. com to login to your account. Apply to Retail Sales Associate, Sales Representative, Store Manager and more!. If you need assistance outside of business hours, Xfinity Assistant is a 24/7 automated chatbot that can assist with common account, technical, or billing questions. Visit My Account. Contact: 1-888-565-4329. If you would like to give recognition to the agent you spoke with, that can still be done! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. eventually you will get connected to. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. I can not remove his device. After that hour, the “specialist” I was speaking with quit responding to my messages and I closed the chat. Instead, type "Xfinity Support" there. Just allow the chat to end and once the agent disconnects the chat box will prompt you to "Give Feedback". It looks like you already have their number (1-888-936-4968) that you can call or text. Getting Started. I only asked if two promotions can be applied together: (1) $500 device credit for 24 months for purchase of samsung S23 ultra device without trade-in upon porting in from another mobile company, and (2) $20/mo discount for 24 months on. There are a number of ways you can reach customer and technical support: Phone: 1-800-XFINITY (1-800-934-6489) Chat: Chat with an Xfinity agent. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. When I called: The automated voice gave options to enter either my phone number or. He wanted my SSN & DOB to send out SIM cards. Extrememly disapointed and frustrating especially when we are all workign from home right now! Recently signed up for their fastest internet plan. Email us. (Still within 14 days of purchase - as per the return policy) Went to a near by Xfinity store to return the phone, they couldn't generate the Return label and suggested to call customer care. • Click "Sign In" if necessary. The "Xfinity Support" graphic replaces the "To:" line. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Call them at 1-800-XFINITY or 1-800-934-6489 or chat live at www. Worst Customer Service Ever - Still Out $1,400. Need additional support. See if you qualify for low-cost, fast and reliable Xfinity Internet from Comcast now! low-income households benefit from access to online resources. Type your message in the text area near the bottom of the window. Step One: Inquiry. videos caseros porn, craigslist furniture fort worth texas
Hello, so wow I am very unhappy right now with you guys. . Chat with xfinity agent
When you are asked to enter your number, press "0". The "Xfinity Support" graphic replaces the "To:" line. Below is my problem, where the agent says the can match the online offer - $70 month after paperless discount, 2 years, including xfi complete (free modem and unlimited data) - then they disconnect and the next agent to hop onto the. Go to xfinity. The xfinity app won't allow me to return to live chats I have with agents. I did just finally connect with someone so I could report this. I’ve spent enough time dealing with Xfinity Mobile since April and unless they’ve recently change their processes I completely understand why OP though this was irregular. Here are the detailed steps to direct message us: • Click "Sign In" if necessary. Find an XFINITY Store or service center near you. Here are the numbers for dispatch so you can call directly, even if your Comcast rep can’t. Support Site Language: English. Companies in your area. The quickest way to resolve this issue, in this case, is to reach out to the support team of Xfinity. We have made changes to keep employees safe so response and call times may be longer than usual. Use Comcast Online Chat Support. So that they can reduce my internet bill. After being pointed back to Xfinity Mobile and then repointed back to Xfinity Residential again, Xfinity corporate finally told me they decided it would cost a minimum of$35,816. reReddit: Top posts of November 29, 2022. Xfinity My Account App: For Apple and Google devices. Sep 26, 2023 · This might eventually route your call to a live agent. Click the "New message" (pencil and paper) icon. Contact: 1-888-565-4329. " I am still not getting redirected to anyone. Train your agents to adopt live chat etiquette 2. It looks like you already have their number (1-888-936-4968) that you can call or text. • Click the "Direct Message chat" icon. View local phone numbers. Select "Xfinity Support" from that list. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. I've searched your forums and it seems like this happens frequently in Xfinity chat calls. I only asked if two promotions can be applied together: (1) $500 device credit for 24 months for purchase of samsung S23 ultra device without trade-in upon porting in from another mobile company, and (2) $20/mo discount for 24 months on Xfinity home internet. Mar 27, 2023 · https://iguard-po-1pp. Main Line: Phone Support: 1-877-878-7908. Call Comcast at (800) 266-2278. Manage my plan. I've done everything they told me to. Once I got it there was no streaming services and I had to actually pay for the subscriptions. I'm a Xfinity internet Gold customer, and I got $830 promo code from my rewards center. To set up new Spectrum services, including Spectrum Internet, cable TV or Home Phone plan, call Spectrum Customer Service at 855. Technical Support & Phone Repairs. Social security numbers are only to be used in employment and financial services situations which may need to be reported to the IRS. The chat agent told me , with phone line and internet would be only $43. Visit GetHuman. I wasn't able to load. Sometimes, it may require further research for us to determine if we can. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Per our policy not having access to transcripts is by design. Account Management. **** Option 1: Call Xfinity. Oct 29, 2023 · Find all the support you need with Xfinity Customer Service. Buckle Bunnies. Find an XFINITY Store or service center near you. Allow the bot to recognize your account and ask you what you need. I am confident they will be able to help you with this matter. Aug 30, 2023 · Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). Explore our troubleshooting guide and learn how to pay your bill online. Go to xfinity. Type your message in the text area near the bottom of the window. Instead, type "Xfinity Support" there. They must continue their monthly device payments until the device is. I have a triple play plan and have been with COMCAST for 20 plus years. Chat is available 7 days a week. If you need more help, you can chat with an agent online or by phone. Please send us a DM with your full name and address to Xfinity Support. For example, plug "Comcast" into the box, click "Phone & Contact Info", and you'll see. Prison ID cards are not acceptable. The "To:" line prompts you to "Type the name of a person". It'll send me a notification saying an agent has sent me a message, but when I click the notification the app either doesn't open, or it does open, but doesn't go to the chat. The xfinity app won't allow me to return to live chats I have with agents. The "To:" line prompts you to "Type the name of a person". Using Your Own Equipment 5 Articles. Worst Customer Service Ever - Still Out $1,400. Been a customer for a long time. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Hello, I just wanted to share my recent experience with promise to pay. Our chat agents are definitely real people, however this isn't the experience we want for our valued customers. Sign In with Your Comcast Username and Password for Faster Service. I was in a chat with an agent on the xfinity website concerning a dispute on a bill. If you have questions about your services, we're here to answer them. Certificate of U. At a Glance Xfinity’s parent company, Comcast, is a global technology company that offers Internet, TV and streaming, mobile, home and phone services. Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Basically assured and promised they'd take me back down to my prior rate on 2 separate occasions plus refund the overcharge. From the More tab in the Xfinity Home app, click Chat with an Agent. You can describe or ask any issue, or get connected to a live agent who can troubleshoot or answer your questions. Words of advice: *Do not trust chat agent, do not trust a single word they have said* Anyone has better luck with Xfinity store in person communication? I am about to cancel everything with. • Type "Xfinity Support" in the to line and select "Xfinity Support. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. We're committed tokeeping you connected. An xfinity agent scammed me to accept the Flex device with the premise of free streaming services subscription (e. You will learn in those posts that sending unsolicited direct messages to any user or Official Employees. Manage my plan. You need to keep checking because Xfinity offers them frequently. I have objective evidence that whatever online chat support did to try and help my service genuinely made the problem worse. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Comcast Xfinity initiated the series of events, beginning with a text message, falsely stating that I would need some kind of appointment to benefit and subsequently wasted my time regarding a free promotion (stated by the first live chat agent) that wasn’t free at all. Jun 24, 2022 · -Click the "Peer to peer chat" icon-Click the "New message" (pencil and paper) icon-Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line-Type your message in the text area near the bottom of the window-Press Enter to send it. I tap the option. I have been trying to get a customer service person to chat with due to billing issues and can not seem to be able. Comcast brings together innovative technology and extraordinary entertainment. An agent from Xfinity put a post let to chat with them after I post my experience in the forum. Right-click on the Trash folder or click on the More Actions icon (three. • 5 mo. reReddit: Top posts of November 29, 2022. So I started the chat with an. reReddit: Top posts of November 29, 2022. Share the competitor’s offer and ask for a better deal: Tell the representative that you’re thinking about switching and ask nicely what can be done to. Been a customer for a long time. Support for your questions about Xfinity Mobile's network. 00 a month. Billing & Payments. They got rather cranky when I continued to refuse to provide the info. Some users mention using the chat icon at the top right of the page, while others complain about the quality of service or the disconnect of the call. I would recommend reaching out direct to our Xfinity Mobile experts for assistance with the billing concern. Forums Reddit. • Type your message in the text area near the bottom of the window. Your application status will appear in the corresponding. Just allow the chat to end and once the agent disconnects the chat box will prompt you to "Give Feedback". Xfinity TV and Internet Stopped Working Fix. Option 3: Chat Online. $40,000 - $46,499. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. chat agent said the promotional deal was a "backend" deal that was approved by his supervisor and only available temporarily and I have to make my decision right there in the chat. Your satisfaction is Xfinity’s priority. Video of the Day Step 2 Push "#" when given the choice of automated menu options. Contact Customer Service at (800) 391-3000. I had to use phone hotspot for a day because original service had to be canceled first to transfer the modem to the new account, but the chat agents were happy to oblige. Didn't try pressing 0, kept hearing that never worked though, and the Xfinity store told us to call the Comcast line <_<. Your satisfaction is Xfinity’s priority. Something went wrong. . craigslistorg mn